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Frequently Asked Questions
We do not operate Allergen Free manufacturing sites, however we do have Allergen Management Programs in ALL our facilities. The intent of these programs is to avoid unintentional CROSS-CONTAMINATION of allergens BETWEEN products.
Our product labels adhere to the FDA's Strict Regulations regarding declaration of ingredients and allergens. We do not use the terms "Natural" or "Artificial Flavorings" to hide the existence of any allergens.
RECIPES CAN CHANGE. We strongly recommend that ALLERGIC CONSUMERS refer to ingredient declarations EVERY TIME they purchase processed foods.
For more information on Knorr products visit "http://smartlabel.unileversolutions.com/knorr". Information on allergen would be found under the "Allergens" tab.
Our recommendation is use the product as directed on the product label. For alternative usage outside of the standard recommendation, we suggest that you consult with a professional.
At this time Knorr does not have a line of vegetarian products. However, there are some meatless products such as Knorr Vegetarian Vegetable Bouillon Cubes. We suggest that you read the ingredient statements for more information. Gelatin is derived from the naturally occurring protein in animal tissue and it is used both to thicken and to stabilize (maintain desired degree of firmness). We cannot guarantee whether it is from beef or pork. It does not contain fat or cholesterol. For additional ingredient information, please contact us at https://secure.knorr.com/contactus
We use a wide range of non-animal approaches to assess the safety of our products for consumers. We do not test our products on animals and are committed to ending animal testing. Our leading-edge research has one clear purpose: to continue to develop new non-animal approaches that can guarantee that our products are safe, without any need for animal testing.
Occasionally, when there are no suitable non-animal approaches available, some of the ingredients we use have to be tested; and some governments test our products on animals as part of their regulatory requirements. We are actively working with these governments, other scientists and NGOs, to put in place alternative methods.
Over the past 30 years we have invested millions of Euros in research into non-animal approaches for assessing consumer safety. We have a team of internationally recognized scientific leaders in alternatives to animal testing in Unilever, who collaborate with the best research teams across the world on this important topic, so that new non-animal methods that start as ideas in our research laboratories are accepted by regulatory authorities and become standards for the industry.
For more information about our position and progress in developing non-animal approaches, see our website: : http://www.unilever.com/sustainable-living/what-matters-to-you/developing-alternative-approaches-to-animal-testing.html
If you are having trouble finding a product, you may want to speak with your store manager and ask them to order it. You can also check the Store Locator https://www.knorr.com/us/en/store-locator.html on our website for a list of local retailers.
Unfortunately, we do not have information on the availability of products outside the U.S.
To shop online, check out our product page and click "ADD TO BAG".
Try our Product Locator http://www.knorr.com/storelocator
All of our current products are featured on this website, if you did not find your favorite, It's likely it has been discontinued, or is only sold in restaurants or institutions.
We don't have any extra product to sell or any further information regarding future availability.
Knorr outside of the U.S.
Unfortunately, we do not have information on the availability of products outside this country.
We recommend checking the "Nutrition Facts" on our labels for cholesterol information. For more information on Knorr products visit http://www.smartlabel.org/products/
Sorry, but we do not have current or historic information on collectable items such as cookbooks, tins, commemorative items, etc
We look forward to hearing from you! Click https://secure.knorr.com/contactus
You can find some great recipes and a wealth of information on our website. For recipes click http://www.knorr.com/recipes
Please click http://www.unilever.com/ to visit Unilever's web site where you can gain access to our Annual Report and other Unilever information.
If you’re looking for specific information on Unilever United States, please click here: https://www.unileverusa.com/.
Thank you for your interest. We don’t have coupon programs on our website. However, we suggest checking your weekend newspaper and local store circulars as well as home, cooking and general interest magazines for cents off coupons. In addition, be sure to sign up for our newsletter to receive information on product updates and special offers.
For all Employment / Human Resource Inquiries please visit our corporate website by clicking http://www.unileverusa.com/careers/
All of our products carry a "Best When Used by Date". This is the date that assures the products optimum quality and freshness.
We recommend that you use your product by that date.
Thank you for your inquiry regarding exporting Unilever products.
Your request must include:
-the type of product (brand you wish to export)
-the country you wish to export to
Please note that we will only respond to inquiries from established companies and not from individuals.
Please email your request to: "mailto:exportinquiries@unilever.com" exportinquiries@unilever.com
We're listening! Leave a comment, ask a question- the choice is yours! Simply click https://secure.knorr.com/contactus to contact our engagement center.
These flavoring agents are part of the Natural Flavors.
Natural Flavors and other fruit Flavors are used in addition to labeled Flavors to achieve the desired taste.
Sorry for any confusion this may have caused For more information on Knorr products visit http://www.smartlabel.org/products/ on natural flavors would be found under the "Ingredients" tab.
We recommend you store your product as described on the package.
We recommend consumers read the label each time before buying our product. If gluten is present, it is clearly listed in plain language on the ingredient label (i.e., wheat flour, rye, barley, oats, and malt). Malt is a barley based ingredient. Since product formulations change from time to time, we do not publish a list of gluten-free flavors.
Please click https://www.unileverusa.com/news/news-and-features/learn-about-GMO/ to understand Unilever's position on using GMO ingredients. For more information on Knorr products visit http://smartlabel.unileversolutions.com/knorr on GMO ingredients would be found under the "Ingredients" tab.
The "Best If Used By Date" is stamped on every package of Knorr. We recommend that you use your product by this date to assure the product's optimum quality and freshness. Following is an example of the Best if Used By Date: APR1618PC1 -- which means it should be consumed by April 16th of 2018.
Any product which is Kosher will have the designated symbol on the package which indicates it is a Kosher product (Example: K, OU, P or PARVE, U, etc). Since product formulations can change, we suggest you check your package for the most up to date Kosher designation. For more information on Knorr products visit http://smartlabel.unileversolutions.com/knorrKosher information would be found under the "Other Information" tab.
We have decided to include "may contain milk" statement on all of our packages made in this facility since both dairy and non-dairy containing products are handled there. For more information on Knorr products visit http://smartlabel.unileversolutions.com/knorrInformation on dairy ingredients would be found under the "Ingredients" tab.
Thank you! We love hearing feedback regarding our products and invite you write a review on our product page.
You can also share your comments on Facebook {https://www.facebook.com/Knorr} or Twitter {https://twitter.com/knorr}.
All correspondence for Knorr should be sent to Unilever's North American Corporate Headquarters at:
800 Sylvan Ave.
Englewood Cliffs, New Jersey 07632
Knorr is not a separate publicly traded company, it is part of Unilever, one of the world's largest consumer goods companies.
While we have several manufacturing plants for Knorr, at the present time we do not offer tours of our manufacturing facilities. Unless otherwise stated on the label, all of our products sold in the U.S. are manufactured in the U.S. Products made outside of the U.S. will identify, on the back label, the country where it was manufactured.
Knorr's mission statement is the same as our parent company, Unilever.
UNILEVER MISSION STATEMENT
We work to create a better future every day. We help people feel good, look good and get more out of life with brands and services that are good for them and good for others. We will inspire people to take small everyday actions that can add up to a big difference for the world. We will develop new ways of doing business with the aim of doubling the size of our company while reducing our environmental impact.
We've always believed in the power of our brands to improve the quality of people"s lives and in doing the right thing. As our business grows, so do our responsibilities. We recognize that global challenges such as climate change concern us all. Considering the wider impact of our actions is embedded in our values and is a fundamental part of who we are.
MSDS information is not required for food products. The products contain no substances defined as Health Hazards or Physical Hazards according to the requirements of the Federal Regulation Title 29, chapter XVII, Section 1910.1200 (b 5 ii)
-This regulation indicates that such products are not required to be labeled as hazardous substance under OSHA's Toxic and Hazardous Substance Hazard Communication Standard.
-Consumers should still be aware of their own allergies and allergic reactions to ingredients.
If monosodium glutamate is added as an ingredient in any of our products, it appears in ingredient list on package label.
It is never hidden under any other ingredient listing. For more information on Knorr products. MSG information would be found under the "Ingredients" tab.
For more information on Knorr products visit http://smartlabel.unileversolutions.com/knorrInformation on nutrition and ingredients would be found under the "Nutrition" and "Ingredients" tab
To view the current collection of Knorr products available in the United States, please click http://www.knorr.com/product. If the product you are looking for isn't listed, we're sorry but it has likely been discontinued or is only sold in restaurants or institutions.
We don't have any extra product to sell or any further information regarding future availability.
Knorr consistently strives to improve our products in response to consumer preferences, testing and research. As a result, we do make periodic changes to our products and packaging. Thank you for your feedback.
To view all of our products click https://www.knorr.com/us/en/products.html
We're sorry but at this time we do not have any promotional merchandise available to consumers.
Any promotions for Knorr will be featured on our homepage. Please click http://www.knorr.com/ to browse to the site.
Knorr is owned by Unilever which is traded on the New York Stock Exchange (NYSE) under the symbols UN (Unilever N.V. - Netherlands) and UL (Unilever PLC - London)
You can find some great recipes and a wealth of information on our website. Please click https://www.knorr.com/us/en/recipes.html to view a selection of Knorr recipes.
Please refer to product packaging which would contain recycling information.
Knorr manufactures a variety of products for our foodservice markets; which include restaurants, hotels and institutions. Unfortunately these products are not available to the general public for retail sale. If you are a restaurant and need assistance, please click http://www.unileverfoodsolutions.us
Questions about the safety of any of our packages can best be answered by contacting us https://secure.knorr.com/contactus
In order to find specific Nutritional Information on any of our Knorr products visit http://smartlabel.unileversolutions.com/knorr
Thank you for contacting us about a Unilever product donation or sponsorship. As you can imagine, we receive thousands of requests for products throughout the year from many worthy organizations. Rather than reply to individual appeals, we have made the decision to provide product regularly to two not-for-profit organizations - Feeding America and Feed the Children - for distribution to relevant food banks and other qualified agencies that service needy members of our communities across the United States.
Although we would like to support all the commendable causes that are brought to our attention, we simply are unable to do so, and will not be able to accommodate your request at this time. Thank you for the opportunity to explain. We wish you and your organization much success.
Store your Knorr products in a cool, dry place. We recommend that you use your product by the Best if Used By date.
While we appreciate new concept ideas and suggestions please understand that we cannot accept any unsolicited ideas in the areas of advertising, new product names, marketing, artwork, etc. If your submission relates to a design or technological solution or if you are the owner of a published patent application which relates to technology then please click http://www.unilever.com/innovation/collaborating-with-unilever/open-innovation/index.aspx for further information.
In order to find specific Nutritional Information on any of our Knorr products visit http://smartlabel.unileversolutions.com/knorr
There is no evidence that products containing small amounts of trans fat are harmful to health when they are used sensibly within a balanced and varied diet. Elevated cholesterol levels are a known risk factor for heart disease. Both trans fats and saturated fats are considered cholesterol-raising and should not be consumed in large quantities. Health professionals and the FDA recommend minimizing the amount of trans fats in the diet while maintaining a nutritionally sensible diet. For more information on Knorr products visit http://smartlabel.unileversolutions.com/knorrInformation on trans fats would be found under the "Nutrition" tab.
All Unilever products use Non-Iodized salt. For more information on Knorr products visit http://smartlabel.unileversolutions.com/knorr"
You'll find a wealth of information on Unilever's Policies by visiting the Unilever Global website. Please click https://www.unileverusa.com/faqs.html for more information.
Our company has long standing resource relationships established which are proprietary. While we appreciate your interest in our company, unfortunately we do not have any further information to offer you
In order to update your contact preferences or to learn about our Privacy Policy, please visit the Unilever Privacy Policy webpage by clicking "http://www.unileverprivacypolicy.com/en_us/policy.aspx
We're so sorry you had this experience. We are always concerned when we hear of a problem involving one of our products and we will share your comments with the appropriate staff. Please click https://secure.knorr.com/contactus to contact a Knorr representative who can assist you with your request.
Trans fats are formed when a liquid oil is made more solid through a process called partial hydrogenation. Trans fat also is naturally found in animal fat. Trans fat is a minor component of the total fat in the average American diet providing only 2.6% of total calories. Another cholesterol-raising fat is saturated fat, which provides about 11% of total calories. For more information on Knorr products visit http://smartlabel.unileversolutions.com/knorrInformation on trans fats would be found under the "Nutrition" tab.